Privacy Policy

1. Information We Collect

1.1 Personal Information: When you place an order or register an account, we collect details such as your name, email address, shipping/billing address, phone number, and payment information. 1.2 Non-Personal Information: We collect non-identifiable data such as IP addresses, browser type, and website usage analytics through cookies and tracking technologies.

2. How We Use Your Information

2.1 To process and fulfill orders, including payment processing and shipping. 2.2 To improve our website, services, and customer experience. 2.3 To send updates, promotional materials, and respond to inquiries. 2.4 To prevent fraud, comply with legal obligations, and enforce our policies.

3. Cookies & Tracking Technologies

3.1 We use cookies to enhance user experience, analyze site traffic, and personalize content. 3.2 You can manage or disable cookies in your browser settings, though this may affect site functionality.

4. How We Share Your Information

4.1 We do not sell or rent your personal information. 4.2 We may share information with third-party service providers for payment processing, shipping, and marketing. 4.3 We may disclose information if required by law or to protect our rights and security.

5. Data Security

5.1 We implement security measures to protect your information from unauthorized access, loss, or misuse. 5.2 Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

6.1 You can update or request deletion of your personal information by contacting us. 6.2 You can opt out of marketing emails by using the unsubscribe link in our communications.

7. Third-Party Links

7.1 Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

8.1 Our website is not intended for children under 16, and we do not knowingly collect their personal information.

9. Changes to This Policy

9.1 We may update this Privacy Policy at any time, and changes will be posted on this page.

10. Contact Us

10.1 If you have any questions regarding this Privacy Policy, please contact us at info@microtrendsnelson.co.uk.

By using our website and services, you agree to this Privacy Policy.